Complaints Policy — Round Rock Foundation Repair Pros
How to raise a complaint with Round Rock Foundation Repair Pros and what happens next.
- Licensed & insured contractors
- Free, no-obligation quotes
- Local Williamson County crews
- Free contractor assessments
If something went wrong
- We want to hear about it. Complaints tell us which contractors to stop referring.
How to file
- Call (512) 866-5238 or use our contact form.
- Include the date of your request, the contractor involved, and what happened.
What we do
- We acknowledge complaints within two business days.
- We investigate and respond within ten business days where possible.
- We keep a record of complaints by contractor and remove contractors from our referral rotation for repeated or serious issues.
What we cannot do
- We are not a party to your contract with a contractor and cannot compel a contractor to refund, return, or redo work.
- For disputes over workmanship or licensing, you may also contact the Alabama licensing authority for the trade and your local consumer protection office.
Effective date: September 5, 2026. Round Rock Foundation Repair Pros, Round Rock, Texas. Questions? Call (512) 866-5238 or use our contact page.